Manage My Health - cyber incident

Manage My Health is the third-party provider that supports the online patient portal used by many healthcare organisations across New Zealand, including ours. At this stage, we have been advised that no Tāmaki Health patient data has been identified as being impacted by this incident. There is currently no evidence that your personal or health information held by our clinics has been accessed or compromised.

Manage My Health is actively investigating the incident and has engaged specialist cyber-security experts to support their response. We are working closely with their team and will continue to do so as their investigation progresses. Protecting the privacy and security of your health information is a priority for us. We will provide further updates if any new, relevant information becomes available.

If you have any concerns or questions, please contact our call centre directly or keep an eye on our website for updates.

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Manage My Health - Our Online Patient Portal

If you are enrolled with a Local Doctors or White Cross GP clinic, you can sign up to our patient portal, and access your personal health records, request repeat scripts, view lab results and so much more, with Manage My Health

You can access your confidential portal from any device, anywhere in the world, and view records related to things like allergies, prescriptions and immunisations. A major benefit is that this information can then be quickly and easily shared with other healthcare providers as required.
 
As well as helping you to better manage your health care, ManageMyHealth can save time and money. Where previously a repeat prescription might have required a trip to the clinic, these can now be requested through the portal.
You may also be able to book an appointment at the clinic you are enrolled at through ManageMyHealth – search for a clinic via White Cross or Local Doctors to see whether they offer this service. 
 
Just ask the receptionist at your local clinic to sign you up to ManageMyHealth.